Insights & Perspective
Building a Business Is One Thing. Taking Care of It Is Another.
Having been a business owner and spending much of my career leading and improving businesses, I've learned that knowing what needs to change is only part of the equation.
Understanding the owner, the people, and what makes the business tick is where meaningful progress begins.
The best improvements are built on trust, shared priorities, and a commitment to making the business better over time.
AI is moving into distribution. The question is what we do with it.
There’s no shortage of AI tools, use cases or promises about what’s coming next.
For distributors, the harder question is where AI can actually make the business better.
Where are the real gains, what will it take to capture them, and is the business ready?
The Path to AI Readiness Starts with Better Business
Most businesses are asking, "How can AI help us?"
I think there's a better question.
Is our business actually ready to maximize AI's potential?
The Business You Have vs The Business You Want
Early in my career, I was conditioned to believe that there was no business problem an increase in sales couldn't solve.
Today, I see things a little differently.
Growth is important. But sustainable growth usually starts with understanding your current reality, aligning your team, and executing against the priorities that matter most.
That's the first step.